Configure S3-compatible storage for automatic media file backup and delivery. This includes AWS S3, MinIO, DigitalOcean Spaces, and other S3-compatible services.
Setup Instructions
Supported S3 Providers
• AWS S3: Leave endpoint empty, use your region
• MinIO: Enter your domain + enable "Force Path Style"
• DigitalOcean Spaces: Use regional endpoint
• Other S3-compatible: Check provider documentation
Required Credentials
• Access Key ID: Your S3 access key identifier
• Secret Access Key: Your S3 secret key (keep secure)
• Bucket Name: Must exist and be accessible
• Region: Required for AWS S3, optional for others
Security & Performance
• Files are organized by user/date/type automatically
• Public URLs generated for direct media access
• Configurable retention for automatic cleanup
• Test connection before saving configuration
Basic Configuration
Server Configuration
AWS S3: Leave empty for default. MinIO: Enter your domain (protocol optional, e.g., s3.flouds.com.br)
Required for AWS S3. Optional for MinIO and other providers.
Advanced Options
Custom public URL for accessing files (if different from endpoint). Useful for CDN configurations.
How media should be delivered in webhook events.
Number of days to retain files in S3 before automatic deletion.
Enable for MinIO and some S3-compatible providers. Disable for AWS S3.
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Test Connection
Delete Configuration
Save
Proxy Configuration
Proxy Settings
Configure HTTP/HTTPS or SOCKS5 proxy for WhatsApp connections. Useful for network restrictions or enhanced privacy.
Enable or disable proxy for this instance.
Include protocol (http://, https://, or socks5://) and port. Authentication can be included in URL format.
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Save
Chatwoot Integration
v1.6.0
Chatwoot Integration Setup
Connect your WhatsApp instance to Chatwoot for professional customer support. Messages will be automatically synchronized between WhatsApp and Chatwoot.
Connection Instructions
Webhook URL for Chatwoot
Configure this URL in your Chatwoot inbox webhook settings:
Or use the "Update Inbox" button after testing connection
Required Information
• Account ID: Found in Chatwoot Settings → Account Settings
• API Token: Profile Settings → Access Token → Generate new token
Before Saving
Always test the connection first using the "Test Connection" button to ensure all settings are correct.
Status
Not configured
Basic Configuration
Enable or disable Chatwoot integration for this instance.
No data
Active
Configured but disabled
Your Chatwoot installation URL (e.g., https://app.chatwoot.com or your self-hosted URL)
Your Chatwoot Account ID (found in Chatwoot settings)
API access token from Chatwoot (Profile Settings → Access Token)
Name for the inbox that will be created in Chatwoot
Advanced Settings
Add signature to messages sent from Chatwoot to WhatsApp
Text delimiter for message signatures
Automatically reopen resolved conversations when new messages arrive
Mark new conversations as pending instead of open
Phone numbers that should be ignored and not synced to Chatwoot
Group Settings
Ignore all group messages (if disabled, groups will be processed based on settings below)
Chat Features
Show "typing..." indicator in WhatsApp when agents are typing in Chatwoot
Audio Transcription
Automatically transcribe voice messages (PTT) using your preferred provider (OpenAI Whisper or Groq)
Select which API should handle audio transcripts.
Your OpenAI API key for Whisper transcriptions (obtained from OpenAI Platform)
Advanced Settings
Optional: override the default OpenAI transcription model.
Optional: override the default OpenAI transcription endpoint.
Your Groq API key for transcriptions (manage at Groq Console)
Advanced Settings
Optional: override the default Groq transcription model.
Optional: override the default Groq transcription endpoint.
Conexão com Banco de Dados
Permite buscar contatos diretamente no banco de dados do Chatwoot ao invés de usar a API. Melhora performance e reduz latência.
Configurações de Conexão
Endereço do servidor PostgreSQL do Chatwoot
Porta do PostgreSQL (padrão: 5432)
Nome do banco de dados do Chatwoot
Usuário de leitura do banco de dados
Senha do usuário do banco de dados
Cancel
Test Connection
Create Inbox
Update Inbox
Delete Configuration
Save
Call Rejection Settings
v1.7.0
Automatic Call Rejection
Automatically reject incoming calls and send a customizable message to the caller.
When enabled, all incoming calls will be automatically rejected and a message will be sent.
This message will be automatically sent to the caller after the call is rejected.
How it works
When someone calls you, the call will be automatically rejected
A text message with your custom message will be sent immediately
The caller will receive your message explaining why you can't answer
⚠️ Important Note
Make sure your message is polite and provides clear instructions to the caller (e.g., "Please send a text message instead").
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Add New Instance
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Add New Folder
A name to identify this folder (3-50 characters)
Delete Folder
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This folder contains instances. Please move them to another folder first.
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User Info
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User Avatar
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Send Text Message
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Delete Message
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Group Details
Group Name
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Description
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Participants
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Created
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Participants
Basic Actions
Admin Actions
Danger Zone
Create New Group
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Create Group
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Preview Group
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Group Settings
Message Permissions
When enabled, only group admins can send messages to this group.
Group Information
When enabled, only group admins can edit group name, description, and photo.
Disappearing Messages
Messages will automatically disappear after the selected time.
Group Photo
No Photo
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Manage Participants
Add Participants
Click "Load Contacts" to populate the list.
Select contacts to add
Current Participants
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Edit Group Information
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Group Invite Link
Current Invite Link
Share this link to invite people to join the group.
Reset Invite Link
Resetting the invite link will invalidate the current link and create a new one. Anyone with the old link will no longer be able to join.